Gilbert 311 is the most efficient way to report trash & recycling issues.

Download our free app for your iPhone or Android or visit gilbertaz.gov/311. 

Report An Issue

Contact Us

If you have issues using Gilbert 311, contact our team during business hours: Monday - Thursday, 7 AM - 6 PM. 

utilities@gilbertaz.gov | (480) 503-6400

Want to haul it yourself?

There are two designated transfer stations available for Gilbert residents to dispose of one single load of waste once every 30 days at no cost.

Requirements to utilize this program include:

• You must be a Gilbert resident with a valid photo I.D. and a copy of your most recent Town of Gilbert utility bill, delinquent bills will not be accepted.
• Valid photo I.D. must have the same name and address as on the Town of Gilbert utility bill.
• Load must not exceed one ton. Loads up to one can be dumped at no charge, however, if the load exceeds one ton you will be charged for the cost of the entire load.
• Load cannot contain any Household Hazardous Waste (HHW).
• No appliances
• No televisions

Transfer station locations:

• Waste Management San Tan Transfer Station
  4040 S. 80th Street, Mesa, AZ 85212
• Republic Services Mesa Transfer Station 6711 S. Mountain Road, Mesa, AZ 85212

*Personal Protective Equipment (PPE) (a hard hat and a high visibility vest) is required by the facility and is available on-site for an additional fee. Please call ahead to confirm.

The Environmental Services Division has 3, 4, 6 and 8 cubic yard metal bins available. These bins are for commercial customers only. Calculate costs and learn more

Q. Will my pickup day change on holidays?

A. Holidays do not affect the town's curbside trash & recycling collection for your blue and black bins, however there is no bulk trash pickup the weeks of Thanksgiving and Christmas. Check your schedule here.

• Report missed trash & recycling cans: glbrt.is/MissedTrash
• Report missed bulk trash pickup: glbrt.is/MissedBulk
• If you are unable to submit your request through Gilbert 311, you can contact customer service during business hours: (480) 503-6400

Q. Who do I contact if my container is broken or missing?

A. Request a container repair through Gilbert 311: glbrt.is/ContainerRepair

Q. How do I report bulk trash that is put out on the wrong week?

A. Report it through Gilbert 311: glbrt.is/BulkOutEarly

Q. What time do I need to have my containers out on collection day?

A. Please place your containers out no later than 5 AM on your collection day.

Q. When do I put my bulk trash items out?

A. Place your bulk items out no earlier than the Saturday before your collection week and no later than 5 AM on Monday of your collection week.

Q. What items do you pick up for bulk trash?

A. Visit our bulk trash page for a full list of items we collect. Please only place the items on this list out for pickup.

Q. Where do I recycle batteries, electronics, paint or other household waste?

A. NEVER dispose of hazardous materials in your curbside trash. Please take them to our Household Hazardous Waste Facility to dispose of them properly: gilbertaz.gov/HHW

Q. Where do I put my bulk trash pile?

A. On the street, against the curb away from any items that could inhibit our driver’s ability to access the pile.

Q. Do I need to place my blue recycle container out each week?

A. No, please only place your blue container out when it’s full.

Q. Will both my containers be picked up at the same time?

A. No, they will be picked up at different times. Our operators work from 5 AM until the routes are completed, so please leave your barrels out until they have been picked up.

Q. Does Gilbert offer composting?

A. Gilbert's compost containers are currently unavailable. Please check with retailers for a compost container.

Contact Us

utilities@gilbertaz.gov | (480) 503-6400