Frequently Asked Trash Questions
Will my pickup day change on holidays?
Holidays never affect your weekly pickup day for trash and recycling collection. However, there is no bulk trash pickup the weeks of Thanksgiving and Christmas.
Check your schedule here.
Who do I contact if my trash or recycling can is not picked up?
- Report missed trash and recycling pickups through Gilbert 311: glbrt.is/MissedTrash
- Report a missed bulk trash pickup by calling (480) 503-6400
- If you are unable to submit your request through Gilbert 311, contact customer service during business hours at (480) 503-6400
There is a $50 fee required for Gilbert crews to come back and retrieve any trash, recycling or bulk trash not placed out in time during residents’ regularly scheduled pickups.
Call (480) 503-6400 to request an additional pickup.
Who do I contact if my trash or recycling container is broken or missing?
Request a container repair or replacement through Gilbert 311: glbrt.is/ContainerRepair
My can is dirty. Can I get a new one?
Yes. Gilbert residents can exchange dirty or foul-smelling trash or recycling cans for a cleaned, pressure washed container for $59.
Call (480) 503-6400 to request a replacement can.
What time do I need to have my cans out on collection day?
Please place your containers out no later than 5 AM on your collection day.
When do I put my bulk trash items out?
Place your bulk items out no earlier than the Saturday before your collection week and no later than 5 AM on Monday of your collection week.
What items do you pick up for bulk trash?
Visit our bulk trash page for a full list of items we collect. Please only place the items on this list out for pickup.
Where do I put my bulk trash pile?
On the street, against the curb and away from any items that could inhibit our driver’s ability to access the pile.
How do I report bulk trash that is put out during the wrong week?
Call (480) 503-6400 to report bulk trash that is placed out in your neighborhood during the wrong week.
Check your schedule here.
What if my items exceed the bulk trash pickup guidelines?
Residents may request a special bulk trash pickup, outside of their scheduled week, for a $100 fee.
Special bulk pickups are available for a bulk piles that exceed the 10’ X 5’ X 5’ limit, but are not larger than 20’ X 5’ X 5’.
Call (480) 503-6400 to arrange for a special pickup.
Does Gilbert offer appliance pickup?
Yes. Residents may schedule to have up to two appliances picked up for a trip fee of $16 during their bulk trash pickup week or $85 for requests made outside of their bulk trash pickup week. Call (480) 503-6400 to schedule a pickup.
Where do I recycle batteries, electronics, paint or other household waste?
NEVER dispose of hazardous materials in your curbside trash. Please take them to our Household Hazardous Waste Facility to dispose of them properly: gilbertaz.gov/HHW
Will both my containers be picked up at the same time?
No, they will be picked up at different times. Our operators work from 5 AM until the routes are completed, so please leave your barrels out until they have been picked up.
Does Gilbert offer composting?
Gilbert's compost containers are currently unavailable. Please check with retailers for a compost container.
Contact Us
utilities@gilbertaz.gov | (480) 503-6400
