Mission, Vision, and Values

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Gilbert's Organizational Culture

The Town of Gilbert is a high performing service organization, employing over 1,200 people who provide roughly 250 lines of service to the community. Our mission is to Anticipate. Create. Help People. We're working to become the City of the Future and keep the thriving community that Gilbert is today well into the future. We are proud of our culture, which reflects our shared values, beliefs and practices.  It's our behavioral compass, and who we aspire to be.

We are Driven

We are passionate and driven to excel - always hungry for new challenges and opportunities to achieve more for our community every day. Average doesn’t interest us; we are always pushing ourselves for amazing. We understand the importance of our work and strive every day to give Gilbert the future it deserves.

We are Kind

We believe in the inherent worth of all people. We are inclusive and spread Gilbert kindness in our words and actions. We promote emotionally intelligent leaders who put people and relationships before processes and tools. We serve each other and our community with respect and civility at all times. We believe the ability to connect and help is just as important as talent and knowledge.

We are Bold

We innovate and take risks, so we can keep growing, improving and learning. New ideas and innovative approaches mean sometimes we’ll stumble. If we do, we quickly refocus to find the best path forward. Gilbert is a safe place for big ideas. We are committed to constant improvement and doing things differently. We value curiosity and creativity, knowing that community solutions often require new approaches to complex challenges.

We are Humble

We have a flat organization where titles are the least interesting thing about us. Service is at the heart of everything we do. We all have meaningful contributions to make. We embrace the servant leadership model and relish opportunities to facilitate the success of others. Authenticity and collaboration are critical to our success.


Awards & Recognitions

AZ Business: 2017 Arizona's Most Admired Companies Winner

AZ Business Magazine: Arizona's 2017 Most Admired Companies

View all the latest awards and recognitions Gilbert, Arizona has received.