Service Requests

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If this is an emergency, please dial 9-1-1. 

 

Non-emergency issues

  • Report an Issue through Gilbert 311
    • Gilbert 311 is the most efficient way to report non-emergency issues around town.
    • Download our free app for your iPhone or Android or visit gilbertaz.gov/311
  • Contact Us By Phone
    • Call our Customer Care Center at  (480) 503-6800 during operating hours, Monday - Thursday 7 AM - 6 PM.
    • All other times, please use Gilbert 311 or call the Gilbert Police Department non-emergency line at (480) 503-6500.

If you would like to express a concern or make a comment or suggestion about any of the following issues, please click on the topic. Your message will automatically be directed to the appropriate department.

FindPhone
Household Hazardous Waste(480) 503-6400
ReportPhone
Water Quality Issue(480) 503-6400
Missed Trash and/or Recycle Pick Up(480) 503-6400
Traffic Signal Outage or Malfunction(480) 503-6800
Street Light Outage(480) 503-6800
RequestPhone
Water Efficiency Check Up (480) 503-6098
Remove Refuse Container Service(480) 503-6400
Extra Black Trash Container(480) 503-6400
Appliance Pick Up(480) 503-6400
Compost Bin(480) 503-6400
Repair Trash/Recycle Container(480) 503-6400
Mosquito Control(480) 503-6439
Roll Off Containers(480) 503-6622
Street Light Shading(480) 503-6800
Sidewalk Repair(480) 503-6800
ViewPhone
Bulk Trash Schedule(480) 503-6400
Trash & Recycling Schedule(480) 503-6400