Service Center

Share & Bookmark, Press Enter to show all options, press Tab go to next option
Print

Gilbert 311

Do you have a problem that you need solved or an issue that should be fixed?

Report an Issue with Gilbert 311

Gilbert 311 App

Use Gilbert 311 to report issues or request Gilbert services such as:

  • Potholes
  • Missed Trash or Recycling Pick Up
  • Graffiti
  • Streetlight Outages
  • Code Violations
  • Bulk Trash
  • …and more!

 You can also use Gilbert 311 to

  • View, comment, and follow issues submitted by your neighbors
  • Set your own “watch area” to receive notifications in your neighborhood
  • Solve and close issues in your neighborhood

How does Gilbert 311 work?

When a request is submitted, we will acknowledge and direct the issue to the appropriate department to take care of the request. If you submitted your email address, you will receive email updates on the status of your request. You can also check the status of the issue on the website.

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.

Apply forPhone
Building Permits(480) 503-6700
Construction Hydrant Meter Application
Job Openings(480) 503-6859
Special Events & Block Party Permit(480) 503-6253
FindPhone
Court Case(480) 635-7800
Household Hazardous Waste(480) 503-6400
Social Media Channels
Pay ForPhone
Court Fine(480) 635-7800
Traffic Ticket(480) 635-7800
Utility Bill(480) 503-6800
ReportPhone
Code Compliance Violation(480) 503-6700
Missed Trash and/or Recycle Pick Up(480) 503-6400
Other Issue
Street Light Outage(480) 503-6800
Traffic Signal Outage or Malfunction(480) 503-6800
Water Quality Issue(480) 503-6400
RequestPhone
Appliance Pick Up(480) 503-6400
Compost Bin(480) 503-6400
Extra Black Trash Container(480) 503-6400
Hiring an Off-Duty Police Officer(877) 636-8300
Meter Install Request
Mosquito Control(480) 503-6439
Other
Remove Refuse Container Service(480) 503-6400
Repair Trash/Recycle Container(480) 503-6400
Roll Off Containers(480) 503-6622
Sidewalk Repair(480) 503-6800
Street Light Shading(480) 503-6800
Swimming Pool Draining(480) 503-6400
Utility Service
Vacation Watch(480) 503-6500
Water Efficiency Check Up (480) 503-6098
ViewPhone
Boards & Commission Agendas
Building Inspections
Bulk Trash Schedule(480) 503-6400
Trash & Recycling Schedule(480) 503-6400