The Town of Gilbert maintains over 900 center lane miles of road with year-round preventative maintenance. We rely on our residents to assist us in reporting areas in need of repair.

For most requests, the fastest way to get them resolved is by using Gilbert 311.

Potholes

If you notice a pothole, please provide all of the information below:

• Nearest main intersection cross streets
• North, South, East or West lane indicator
• Left or right lane indicator
• Any physical landmark nearby that would aid in readily locating the pothole. For example: to the left of a fire hydrant – five feet east of a large Palo Verde tree – in front of yellow house with address, etc.

For more information, please call public works at 480-503-6400 (Monday through Thursday, 7am-6pm).

Debris in Roadway

Please report these immediate to our customer care center Monday-Thursdays 7-6pm at (480) 503-6800; all other times to the Gilbert Police department (480) 503-6500 (TTY: (480) 503-6505).

The Town of Gilbert considers this an emergency issue and encourages residents to contact the town immediately for a quick resolution.

Debris left in the roadway after a traffic accident or a storm may present a traffic hazard. Please call 480-503-6800 (Monday through Thursday, 7am-6pm) to report debris in roadways. If after hours, please call the non-emergency police dispatch number 480-503-6500 (TTY: (480) 503-6505).

Dead Animal in Roadway

Please report these immediate to our customer care center Monday-Thursdays 7-6pm at (480) 503-6800; all other times to the Gilbert Police department (480) 503-6500 (TTY: (480) 503-6505).

The Town of Gilbert considers this an emergency issue and encourages residents to contact the town immediately for a quick resolution. Incidents of dead animals on our roadways should be called into our Public Works Customer Service Center at 480-503-6800. After hours, you can call the non-emergency police dispatch number 480-503-6500.  In either case, please provide the following information:

• Good description of the animal type (dog, cat) color, size and breed (if known)
• Location information that includes main cross streets, N, S, E or W bound lane and left or right lane identifiers.

NOTE: As a reminder, Town of Gilbert staff is not allowed to enter private property to retrieve a dead animal.  Death of a family pet should be addressed privately.  The Town does not provide dead animal pick up and disposal services to residents.    

Down Stop Sign

Please report any stop signs that have fallen down immediately to our customer care center Monday-Thursdays 7-6pm at (480) 503-6800; all other times to the Gilbert Police department (480) 503-6500 (TTY: (480) 503-6505).

Sidewalk Maintenance

The Town of Gilbert maintains some of the sidewalks within the community. When maintenance is being done, you can view the map of affected areas below.

The Bridges at Gilbert Sidewalk Maintenance Map