Alerts powered by Smart911 is available to anyone who lives, works, travels through, or visits Gilbert. The address can be your home location, work location, or any other location you care about.

The frequency for which you receive alerts depends on the addresses you provide and the types of alerts you select to receive as well as the frequency of actual emergencies. Emergency alerts will only be sent when there is an immediate threat to life and/or property. Community notifications will be sent when the criteria for sending an alert are met.

This system is not intended to bombard you with information. Gilbert will only send you alerts about the information you select to receive. To change your alert settings, log in here or visit smart911.com and edit your preferences.

Follow the below steps to change your Alerts powered by Smart911 preferences (for example, to reduce the number of messages of a certain type, or to change the contacts used for each kind of message):

1. Go to the login page for Alerts powered by Smart911
2. Login using your Alerts powered by Smart911 username and password (If you’ve forgotten these, follow the instructions on the page under “Forgot Username or Password?”)
3. Once signed in, click the ‘Preferences’ tab at the top
4. Under ‘Notification Preferences’, you can make changes to both the phone numbers and email addresses on which you want to receive Alerts powered by Smart911[or insert your alert system name] messages by clicking or unclicking the checkboxes
5. You can also choose what alerts you want to receive and the method you wish to receive them by (text, voice, email)
   1. For example, if you wish to turn off all messages regarding Transportation Disruptions, simply uncheck the box to the left of “Transportation Disruption”
   2. If you wish instead only to receive emails for Transportation Disruption notifications, instead uncheck the “Text” and / or “Voice” choices, so that only “Email” remains checked