Benchmarks

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High Performing Government: Optimizing OperationsBenchmark Report

As part of the Town’s performance management strategy, Gilbert is pleased to present the second edition of the Gilbert Benchmark Report. This effort allows Gilbert to evaluate progress in achieving “best in class” status as an organization by identifying 75 measures that span 24 departments and divisions, utilizing 41 benchmark communities.

The Town of Gilbert is also part of a Phoenix metropolitan area consortium known as the Valley Benchmarking Communities, comprised of the 13 largest cities in the area, Arizona State University, the Alliance for Innovation, and the International City/County Management Association. The group's reports are posted below.