Help a neighbor in need!

Neighbor 2 Neighbor (N2N) has provided a way for Gilbert residents to help support neighbors in need through a monthly utility bill donation, a one time donation or by making a Gilbert Goodies purchase from the online Gilbert Town Store! 

So far 7,491 Gilbert  residents have signed up for automated monthly donations but let's keep it going!

Our goal is to have 10,000 residents participate in the program by June 30, 2025.

The program has provided $89,943 in resident donations and $37,788 from Share My Stamp for a total of $127,731 in support of the non-profit funding program. 

Your donation is tax deductible to the extent allowed by law; please consult your tax advisor.

Sign up today to begin your monthly donation of $1, $2, $3, $5 or $10 

For a one-time donation go to Gilbert Town Store.

Looking to volunteer? 

Are you interested in volunteering through one of the non-profits serving Gilbert residents?  Learn more about them, how they serve, and available volunteer opportunities here  or check out our volunteer opportunities webpage.  

Frequently Asked Questions

Who decides how donations are spent? Donations made through this program are allocated to non profits assisting Gilbert low-income residents. Gilbert’s Community Resources Staff develops funding recommendations that are presented to Town Council annually for approval.

Will any of the money be used to pay for administrative costs? No. All donated funds will go directly to nonprofit agencies who help Gilbert residents in need.

Can individuals apply for assistance? No. Only non-profit organizations that provide essential human services to Gilbert citizens may apply.

How much can I donate? You can select one of four options which will be added to your utility bill each month: $1, $2, $3, $5, or $10. 

Are donations tax deductible?  Yes.  Your donation is tax deductible to the extent allowed by law; please consult your tax advisor.  You will receive an end of the year letter acknowledging your donation.

What if I decide not to pay the donation amount? After three months of non-payment of the donation, the unpaid donation amount will be adjusted off the account and will no longer be billed. You will have to reapply to reestablish the donation.

How do I cancel my donation? You may contact the Customer Service Center at any time to request your monthly donation be canceled. They may be reached by calling 480-503-6800 or at utilities@gilbertaz.gov.

Do I have to sign-up or fill out a pledge card to donate to the donation program? You have a variety of options to apply. You can apply online at the Donation Program web page or call 480-503-6800 sign up. You can also send an e-mail directly to the Customer Service Center with the required information to sign up.

What types of human service programs will this program fund? Your donation will focus on essential human services for families, children, and the elderly. Services could include: prevention of homelessness, strengthening families, support for victims of abuse, and positive alternatives for youth.

How can I obtain more information about this program? For more information on the water bill portion of the program, please call Gilbert’s Customer Service Center at (480) 503-6800. Here is more information on human service programs currently funded by Gilbert.

What if I want to make a one-time donation? Donations for any amount can be made by sending a check payable to the Town of Gilbert to:

Customer Service Department
Utility Donation Program
90 E. Civic Center Drive
Gilbert, AZ 85296
480-503-6800

Healthy Giving

Panhandling impacts our community and there are no easy and fast solutions to address its causes and effects.  Often, we are compelled to give to those who are struggling to make ends meet in hopes our generosity will make a difference. But is giving to people who are panhandling the best way to help? 

The Gilbert area is fortunate to have many non-profits and faith-based groups that provide food, shelter, and other resources 365 days a year.  These groups don’t just connect people to resources that improve their lives and help to end their situation; they provide human connections that can lead someone on the streets to feel valued, understood, and worthy of a better life.  Healthy giving is about working together with these groups rather than doing it alone. 

We encourage you to learn more about panhandling - what is it, who does it, and why? Learn more here. 

AZ Relay 711

The Town of Gilbert does not discriminate against any individual or program applicant on the basis of race, religion, color, sex, sexual orientation, gender identity, marital status, age, handicap, familial status or national origin.