On March 7th, 2019 the Gilbert Town Council voted unanimously to adopt a Town-wide ordinance regulating the areas that micromobility devices can and cannot be used, and to set rules regarding obstructions in the right of way. On the same night, the Council also voted to start implementation of a Pilot Program to allow private companies to deploy devices and operate in the Town under a specific set of rules and regulations. A Pilot Program license agreement is now required with the individual scooter and bike companies who wish to participate in the program. The rules of the Pilot Program will be enforced on the private companies who want to operate in the Town.

To submit an application, please see below:

• Application
• Pilot Program Rules
• Ordinance

FAQs

How do I contact the company directly with questions or comments?

If you would like to contact the company with your questions, concerns, or for more information, please refer to the contact information below. Bird and Lime are currently the only companies with devices deployed in Gilbert – if more companies sign up to participate their contact information will be provided here in the future.

• Bird Scooters (black): 1-866-205-2442; hello@bird.co; www.bird.co “Community Mode” located in mobile app

How do I contact the Town of Gilbert with questions or comments?

Concerns relating to micromobility devices can also be reported to the Town of Gilbert through Gilbert 311.

You may report comments by completing an online request or by using your iPhone or Android smartphone to access the Gilbert 311 mobile app.