Service Center

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Gilbert 311 AppGilbert 311

Do you have a problem that you need solved or an issue that should be fixed? 

We are excited to launch a new citizen engagement platform, Gilbert 311, which will now allow you to report quality-of-life issues and request Gilbert services.

Click here to report an issue:

Report an Issue with Gilbert 311

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500 (TTY: (480) 503-6505).

Water Quality Issue

  • Departments:Public%20Works
  • Categories:Report
  • Phone:(480) 503-6400
  • Description Please contact the town immediately for a quick resolution: (480) 503-6400

Questions or concerns, please fill out this on-line request form* for water quality inquiry. You may also call Public Works at 480-503-6400 (Monday through Friday, 8am-5pm) and a customer service representative will be happy to assist you.

*This form is not supported on all browsers. For the best experience please use Internet Explorer.

Click here for more information about Water Quality.


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