Gilbert, Arizona
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Business License
Gilbert collects and recycles large home appliances. View accepted items and schedules.
Learn MoreUtilities
2024 Rate Increase for Water and Solid Waste & Recycling ServiceIncreased utility rates for water and solid waste & recycling services go into effect with the April 2024 billing cycle. The Gilbert Town Council voted unanimously to approve the utility rate increases for all Gilbert residents and business owners at the council meeting on February 6, 2024. You can find more information at gilbertaz.gov/UtilityRates. |
Sewer Rate Reminder
The sewer rate for residential properties is a fixed fee. It is no longer required to report leaks or extra water usage due to filling a pool to adjust your sewer rate.
Contact the Utilities Division
- Access your account online 24/7
- Pay or view your bill
- Set up autopay with credit card or eCheck
- Set up paperless billing
- Customer Service - 480-503-6800
- Email the Utilities Department
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Utilities Division |
Bill payments should be mailed to: |
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Hours of Operation |
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Report a Problem using Gilbert 311
Gilbert 311 is a free service that allows residents to report non-emergency issues with the touch of a button. Use Gilbert 311 to report missed trash pickups, road debris, issues in our parks and more.
Download our free app or report issues online at gilbertaz.gov/311.
Have an appointment with a Gilbert Utility employee?
It is extremely rare for a Gilbert Utility employee to show up at a customer’s home without an appointment. However, if someone comes to your door claiming to be with the Town of Gilbert and you are not expecting them, please ask for identification and/or contact Gilbert’s customer service at (480) 503-6800. If you suspect a person is posing as a Town of Gilbert employee, please contact 911.
Our teams can follow up with you regarding issues to your service. Please fill out our Customer Service Request Form.