Service Requests


If you would like to express a concern or make a comment or suggestion about any of the following issues, please click on the topic. Your message will automatically be directed to the appropriate department.

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.
(None Selected)Phone
General Information(480) 503-6871
Roach Control(480) 503-6400
Mosquito Control
Solid Waste RequestsPhone
Remove Refuse Container Service(480) 503-6800
Extra Black Trash Container(480) 503-6400
Appliance Pick Up(480) 503-6400
Compost Bin(480) 503-6400
Roll Off Containers(480) 503-6400
Repair or Replace Container/Trash Container(480) 503-6400
Missed Pick Up (Trash, Bulk and/or Recycle)(480) 503-6400
Bulk Trash(480) 503-6400
Street MaintenancePhone
Dead Animal in Roadway(480) 503-6800
Debris in Roadway(480) 503-6800
Pothole in Roadway(480) 503-6800
Traffic Signal Outage or Malfunction(480) 503-6800
Down Stop Sign(480) 503-6800
Traffic Signal Timing(480) 503-6800
Street Light Glare(480) 503-6800
Street Light Outage(480) 503-6800
Sidewalk Repair(480) 503-6800
Water Quality(480) 503-6400
Water Conservation(480) 503-6098