NOTICE: Gilbert is rolling out new residential trash, recycling and bulk trash pickup schedules for all residents on Monday, January 4, 2016. Trash and recycling containers will be picked up on the same day and bulk trash pickup will continue to be offered one week per zone each month. VIEW your new pickup schedule.

Identity Theft Prevention


Arizona is #2 in the nation for Identity Theft. With this in mind, the Arizona Attorney General’s office recommends these:

Tips to Protect Your Identity

  • Review your bank and credit card statements monthly.
  • Remove your social security number from your driver’s license.
  • Keep credit card account information in a safe place.
  • Never give bank or credit card account information over the phone unless you initiated the call and know the business.
  • Order a copy of your credit report annually and check it carefully.
  • Keep your wallet or purse in a secure place at all times.
  • When ordering by phone or on-line, use a credit card rather that a debit card.
  • Always take your credit card receipts.
  • Cancel credit cards that you don’t use. 
  • Install a locked mailbox at your home or use a post office box.
  • Use a secure mailbox when mailing bills or checks.
  • Shred anything with personal identifying information before discarding.
  • Store PIN numbers and credit/debit cards in separate safe places.
  • Delete all personal information from your computer before disposing of it.
  • Remove your name from mailing lists generated by telemarketers.
  • Minimize the number of credit cards you carry.
  • Don’t carry your social security card with you.
  • Never use your social security card for identification.

What is "Personal Identifying Information"?

  • name
  • address
  • date of birth
  • passwords
  • pin numbers
  • social security number

How do Thieves get Your Personal Identifying Information?

  • Steal your wallet or purse
  • Steal personal information from your home or vehicle
  • Steal credit or debit card numbers as the card is being processed
  • Steal mail from your mailbox
  • Go through your trash
  • Pretend to be your landlord or employer to get your credit reports or personnel records
  • Divert your mail by using a change of address form
  • You give it to people you trust

What are the Most Common Kinds of Identity Fraud?

  • Credit card fraud
  • Phone and utility fraud 
  • Bank fraud
  • Employment-related fraud
  • Government document or benefit fraud
  • Loan fraud

Where to go for Information

Arizona Agencies

Arizona Attorney General - Office of Arizona Attorney General Terry Goddard - 
1275 West Washington Street, Phoenix, Arizona 85007
602-542-5763 / Toll Free 800-352-8431

400 West Congress, Suite 315,Tucson, Arizona 85701
520-628-6504 / Toll Free 800-352-8431

Arizona Motor Vehicle Department - 800-251-5866

To remove your social security number from your driver’s license or to order a duplicate driver’s license - Service Arizona

Credit Reports

Equifax Information Services - P.O. Box 740241, Atlanta, Georgia 30374-0241 - 800-525-6285

Experian - P.O. Box 9532, Allen, Texas 75013 - 888-397-3742

Trans Union - P.O. Box 6790, Fullerton, California 92634-6790 - 800-680-7289

To remove your name from credit bureau mailing lists, call 888-567-8688.


To remove your name and home address from national telemarketing mailing and phone lists: Direct Marketing Association - Consumers