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Online Bill Pay Options

To view your balance and pay your bill by credit card for FREE 24 hours a day, sign-in here.

Your payment will post immediately to your account.

  • Check Account Balance
  • Pay Bill
  • Transaction History
  • Usage Information
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Payment of utility bills is accepted on-line 24 hours a day, mail or in person.

 

NOTICE: Gilbert is rolling out new residential trash, recycling and bulk trash pickup schedules for all residents on Monday, January 4, 2016. Trash and recycling containers will be picked up on the same day and bulk trash pickup will continue to be offered one week per zone each month. VIEW your new pickup schedule.


Other Resources


Contact the Utilities Division

Utilities Division
90 E. Civic Center Drive
Gilbert, AZ 85296
(480) 503-6800

Email Utilities

Bill payments should be mailed to:
Town of Gilbert
Utility Division
PO Box 52653
Phoenix, Arizona 85072-265

Hours of Operation
Monday - Thursday 7:00 a.m. - 6:00 p.m. (Except Town Holidays), Friday - Closed
* For water or sewer emergencies after hours, contact the Police Department at 480-503-6500.

New to Gilbert? Find out how to register to pay your utility bill online.

StaffTitleDepartmentsPhoneEmail
Nieves, LeslieCustomer Service ManagerDevelopment Services, Finance & Management(480) 503-6801
Pruitt, TravisCustomer Service SupervisorFinance & Management(480) 503-6884
Kerrigan, MarkCustomer Service SupervisorDevelopment Services, Finance & Management(480) 503-6816