The Utilities Division is responsible for customer service, billing, collection and payments of utility accounts. 

E-bills  E-Bills | Receive your Utility statement on-line "Go Green"  Auto Pay

Pay your Bill using a credit card.
AutoPay by withdrawing funds from your bank.

Payment of utility bills is accepted on-line, via phone 24 hours a day at (480) 503-6800, mail or in person.  



Other Resources

Contact the Utilities Division

Utilities Division
90 E. Civic Center Drive
Gilbert, AZ 85296
(480) 503-6800

Email Utilities

Bill payments should be mailed to:
Town of Gilbert
Utility Division
PO Box 52653
Phoenix, Arizona 85072-265

Hours of Operation
Monday - Thursday 7:00 a.m. - 6:00 p.m. (Except Town Holidays), Friday - Closed
* For water or sewer emergencies after hours, contact the Police Department at 480-503-6500.

New to Gilbert? Find out how to register to pay your utility bill online.

Kerrigan, MarkCustomer Service SupervisorDevelopment Services, Finance & Management(480) 503-6816
Nieves, LeslieCustomer Service ManagerDevelopment Services, Finance & Management(480) 503-6801
Pruitt, TravisCustomer Service SupervisorFinance & Management(480) 503-6884