NOTICE: Gilbert is rolling out new residential trash, recycling and bulk trash pickup schedules for all residents on Monday, January 4, 2016. Trash and recycling containers will be picked up on the same day and bulk trash pickup will continue to be offered one week per zone each month. VIEW your new pickup schedule.

Service Requests


New Trash Schedules - Click for InformationIf you would like to express a concern or make a comment or suggestion about any of the following issues, please click on the topic. Your message will automatically be directed to the appropriate department.

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.

Missed Trash and/or Recycle Pick Up

  • Public Works
  • Solid Waste Requests
  • (480) 503-6400

Request for Missed Pick-up Service for
Blue Recycle Container

Submit Online

Request for Missed Pick-up Service for
Black Solid Waste Container

Submit Online
For Missed Bulk Trash Pick Up, click here.

 New 2016 Trash Schedules - Effective January 4, 2016

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